Shipping Policy

Shipping Policy: Last updated on January 1st 2024

eCommerce Bookstore started by Banamallira Mahak and live on its web domain https://shop.banamalli.org is committed to excellence, and the satisfaction of our customers. Proudly offers shipping services, be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times on physical books. All digital books also have same-day dispatch to email.

Shipping: 

All orders for physical books are processed and shipped out in 7-12 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

Wrong Address Disclaimer: 

It is the responsibility of the customers to make sure that the shipping address entered is correct.

We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Undeliverable Orders: 

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

Lost/Stolen Packages: 

Banamallira Mahak eCommerce Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

Fees & Taxes: 

When dealing with Banamallira Mahak eCommerce Store you have the following options when it comes to taxes as well as import duties: You have the option of pre-paying whereby Banamallira Mahak eCommerce Store will include the amount in the price of the order.

Acceptance: 

By accessing our website and placing an order you have willingly accepted the terms of this Shipping Policy.

Questions: 

In the event you have any questions or feedback please reach us via the following contact Email: contact@banamalli.org